Singapore Changi Airport: Complete guide to Transport options, Terminal navigation, flight processes, Facilties, things to do and eat in Changi Airport

Jenny

Changi International Airport, located in the Changi area about 20 kilometers northeast of Singapore’s city center, is a pivotal aviation hub in Asia. It is popularly known for its seamless connectivity and a wide range of amenities. Travelers can easily access the airport via the MRT, public buses, taxis, and ride-hailing services, ensuring convenient transportation options for all. A Skytrain and shuttle buses efficiently connect the airport’s four terminals, facilitating smooth navigation for travelers.

Upon arrival at Changi airport, passengers are guided through a straightforward process of immigration, baggage claim, and customs, while departures are equally efficient with clear signage leading to check-in, immigration, and boarding gates. The airport provides ample parking and accommodations, such as Aerotel and Crowne Plaza, for transit passengers or those looking for a restful stay.

Airport Changi is more than just a transit point; it is a destination in itself, consisting of four terminals and the Jewel. Jewel Changi Airport, a nature-themed complex, features the world’s tallest indoor waterfall, offering a unique blend of nature and retail experiences. The airport’s 4 terminals are dotted with themed gardens, art installations, and a vast array of dining and shopping options, catering to diverse tastes and preferences.

Since its opening in 1981, Changi Airport has continually evolved, with future developments including the construction of Terminal 5 set to enhance its capacity and maintain its status as one of the world’s leading airports. This commitment to innovation and excellence ensures that Changi Airport remains a top choice for travelers worldwide.

Changi International Airport is not just a place to catch a flight; it’s a destination in itself with plenty to see and do. If you’re just visiting Singapore Changi Airport or flying with one of their airlines, this article details how to find your way around.

Where is Singapore Changi Airport located and how to get to and from the international airport?

Changi Airport in Singapore is situated in the Changi area, about 20 kilometers northeast of Singapore’s city center. The airport is a major transportation hub in Asia, known for its world-class facilities and services.

It might be a bit of work to locate the addresses of all the terminals and Jewel Changi and so we have simplified them below:

Terminal 1 (T1): Located at the northern end of the airport, T1 is known for its iconic Kinetic Rain sculpture and a rooftop swimming pool with runway views.
Terminal 2 (T2): Situated at the eastern end, T2 features attractions like the Sunflower Garden and a wide variety of dining and shopping options.
Terminal 3 (T3): Known for the Butterfly Garden and Changi airport movie theaters, T3 is located centrally and offers numerous amenities.
Terminal 4 (T4): The newest terminal, located on the site of the former budget terminal, offers an entertainment deck and various art installations.
Jewel Changi Airport: Positioned at 78 Airport Boulevard, Singapore 819666, Jewel is a multi-use complex featuring the HSBC Rain Vortex, the world’s tallest indoor waterfall, and the Shiseido Forest Valley, a lush indoor garden.

There are different transportation options you can consider for your arrival at Changi Airport. They include;

MRT: The Changi Airport MRT Station is located between Terminals 2 and 3 on the East West Line. It’s a cost-effective way to travel to the city, with simple transfers at Tanah Merah Station.
Buses: There are several bus options to aid Singapore airport transportation, including 24, 27, 34, 36, 53, 110, and 858, which connect the airport to various parts of Singapore, providing an economical option for travelers.
Taxis and ride-hailing services are available at designated stands at each Changi transit hub in the terminals; drivers offer a direct and convenient way to reach your destination. You can book ride-hailing services like Grab and Gojek via their apps, which offer flexibility and ease of use with pick-up points at all terminals.

Travelers seeking a more personalized and luxurious travel experience prebook private chauffeur services, as they make an excellent choice for Singapore transport from the airport. Their services offer doorstep convenience, ensuring a stress-free journey. With options for various vehicle types and designated driver services, you can enjoy a comfortable ride with professional drivers who know the best routes around the city.

Public transportation options at Singapore Changi Airport

The Changi Airport public transport system is renowned for its efficiency, affordability, and convenience, making it simple to get around the city-state. The MRT is a quick and reliable way to travel, especially during peak hours when traffic congestion can be an issue. Public buses are there to give you a scenic view of the city and provide direct routes that would have required multiple MRT transfers.

Read on as we explain the estimated costs of each public transportation option, as well as some of the pros and cons associated with them. You can prepare and choose the best airport transportation option this way.

SMRT Train to and from Singapore International Airport

The SMRT trains operate a direct route to Changi Airport via the East West Line. The MRT station is located between Changi Terminals 2 and 3, making it easily accessible for passengers arriving or departing from those terminals.

SMRT trains encompass approximately 241 kilometers of rail, serving 141 operational stations across various lines, including the North-South, East-West, Circle, and Thomson-East Coast lines. The network efficiently covers the island, offering convenient access to the airport.

How to get to Changi Airport by MRT

To get to Changi Airport by MRT (Mass Rapid Transit), you’ll need to take the East-West Line (green) or the Downtown Line (blue). You can read the Singapore MRT guide or use the detailed breakdown below:

East-West Line (EWL): This is the most direct route to airport Singapore.

Take the East-West Line towards Pasir Ris.

At Tanah Merah station, change trains to the Singapore airport branch line.

This branch’s last stop is at the airport.

Downtown Line (DTL):

Take the Downtown Line to Expo Station.

At Expo, transfer to the Changi Airport shuttle train.

The Changi Airport MRT station is located between Terminals 2 and 3. If you’re heading to Terminal 1 or Jewel, you can walk via link bridges. To reach Terminal 4, take the free shuttle bus from Terminal 2.

MRT Operating Hours

The MRT operating hours to Changi Airport are as follows:

From the city to Changi Airport:

First train (Monday to Saturday): 5:31 AM
First train (Sundays and public holidays): 5:59 AM
Last train (daily): 11:18 p.m.

From Changi Airport to the city:

First train (Monday to Saturday): 5:31 AM
First train (Sundays and public holidays): 5:59 AM
Last train (daily): 11:18 p.m.

Note that these are the scheduled timings, and passengers should arrive at the station earlier to account for any variations in the actual train departure times.

Additionally, there are some specific connections to keep in mind:

The last connecting train at Tanah Merah to the city and Tuas Link is at 23:18 (11:18 PM).
The last connecting train at Tanah Merah to Pasir Ris is at 00:06 (12:06 AM).

MRT Fares

The cost varies depending on your starting point but generally ranges from SGD 1.70 to SGD 2.50 for a single trip. Here are some example fares to Changi Airport:

From Orchard: SGD 2.10
From City Hall: SGD 2.00
From Bugis: SGD 2.00
From Chinatown: SGD 2.10

You can pay using an EZ-Link card, Singapore Tourist Pass, or a contactless bank card. If using a foreign bank card, there’s an additional SGD 0.60 fee per day.

Remember to factor in some extra time for your journey, especially if you need to make a transfer. The trip from the city center typically takes about 30-40 minutes, depending on your starting point and whether you need to change trains.

Pros and Cons of Taking MRT

Here are the pros and cons of taking the MRT (Mass Rapid Transit) in Singapore, along with some travel tips for Singapore Airport:

Pros	Cons
The MRT is known for its punctuality and frequent service, with trains arriving every 2-3 minutes during peak hours.	They can get very crowded during peak hours, making travel uncomfortable.
Fares are relatively affordable, especially for longer distances compared to taxis or ride-hailing services.	The routes are fixed so you may need to make transfers or walk some distance to reach your exact destination.
Trains run on dedicated tracks, bypassing road congestion.	While rare, system disruptions can cause significant delays.

Here’s a breakdown of the options for taking the MRT in Singapore:

Single Trip Tickets: If you’re only planning to use the MRT a few times during your visit, you can purchase a single trip ticket for each journey. This is a straightforward option for occasional travelers.
EZ-Link Card: This is a smart card that you can load with money for multiple trips. Regular commuters find it a great choice because it offers slightly lower fares compared to single-trip tickets and is compatible with both the MRT and public buses.
Singapore Tourist Pass: If you’re a tourist looking to explore the city, the Singapore Tourist Pass allows unlimited travel on the MRT and buses for a set number of days (1, 2, or 3 days). It’s perfect for those who plan to travel frequently during their stay.
Standard Ticket: This is a contactless card that you can use for single trips. It’s similar to a single-trip ticket but is reusable, allowing you to load money onto it for future journeys.
• Bank Cards: Certain banks in Singapore provide contactless debit or credit cards for direct payment of MRT fares. This is convenient if you already have a compatible card and prefer not to get a separate transport card.
• Mobile Payments: If you use mobile payment services such as Apple Pay or Google Pay, you can use them to pay for your MRT fares at specific stations. This option is handy if you prefer to travel light and not carry a physical card.
Concession Passes: For students, senior citizens, and persons with disabilities, concession passes are available, offering discounted fares on the MRT. This makes public transport more affordable for those who qualify.

Each of these options caters to different needs, whether you’re a tourist or a local commuter, and can help make your travel around Singapore Changi convenient and cost-effective.

SBS Bus to and from Singapore Changi Airport

Public buses in Singapore are a convenient and budget-friendly transportation option for travelers heading to and from Singapore Changi Airport. These buses offer a wider coverage and affordable fares, and they are conveniently located outside the airport terminals 1, 2, and 3, making it simple to find and board your bus.

Singapore’s public bus system is extensive and serves a large number of commuters daily. The network consists of over 300 scheduled bus services, along with more than 100 short-trip variants. These buses cover the entire city-state, stopping at over 5,000 bus stops spread across Singapore.

As for the fleet size, it’s quite impressive. In 2020, there were about 5,800 buses in operation. Today, the total bus population in Singapore has grown to around 17,833 vehicles. This large fleet helps to meet the high demand for public transportation in the city.

The ridership numbers are substantial. In December 2021, the average daily bus rider count exceeded 3.6 million. This number has since increased, with 2023 data showing an average of 3.75 million bus rides taken each day. It’s worth noting that while this is a significant increase from 2022, it’s still below the pre-pandemic peak of 4.1 million daily rides seen in 2019.

Four different companies operate the airport buses in Singapore: SBS Transit, SMRT buses, Tower Transit Singapore, and Go-Ahead Singapore. These operators manage various types of bus services, including trunk routes between towns and feeder services within neighborhoods, express routes, industrial services, and even cross-border services to Malaysia.

How to get to Changi Airport by Bus

To get to Changi Airport by bus, you can use the SBS transit bus guide or the several options we have below:

Bus 24: This bus to Singapore Airport runs from Ang Mo Kio Interchange to Changi Airport, stopping at all terminals (1, 2, 3, and 4). Bus 24 travels from Ang Mo Kio Bus Interchange to Changi Airport, passing through areas like Upper Paya Lebar, Paya Lebar, and Bedok. It serves all four terminals at Changi Airport in the following order: Terminals 3, 1, 2, and 4. This makes it a convenient option for travelers coming from the northern and eastern parts of Singapore.
Bus 27: It operates between Hougang Central Interchange and Changi Airport, serving all terminals. Bus 27 starts at Hougang Central Bus Interchange and heads to Changi Airport, making stops in places like Sengkang and Tampines. It serves Terminals 3, 1, and 2, but does not stop at Terminal 4. This route is ideal for those traveling from the northeastern regions of the city.
Bus 34: This route connects Punggol Temporary Interchange to Changi Airport, stopping at all terminals. Bus 34 begins its journey at Punggol Temporary Bus Interchange and travels to Changi Airport, with stops in Tampines along the way. It covers all four terminals, stopping at Terminals 3, 1, 2, and 4, providing a direct link for residents in the Punggol area.
Bus 36, which runs from Thompson Road to Changi Airport, serves all terminals. Bus 36 is a loop service that operates between Changi Airport and Tomlinson Road, passing through Marine Parade, Suntec City, and Orchard. It’s the only direct bus service between Singapore airport to city. The route serves all passenger terminal buildings (PTBs) of Changi Airport in this sequence: Terminals 3, 1, 2, then 4. This bus is particularly useful for travelers wanting to reach the Marina Bay area or Orchard Road directly from the airport. However, keep in mind that while it’s a direct route, it can take longer than other transport options like the MRT or taxis due to potential traffic and the number of stops.

Bus 53: It travels from Bishan Interchange to Changi Airport, stopping at all terminals. Bus 53 operates from Bishan Interchange to Changi Airport, passing through Serangoon, Hougang, and Pasir Ris. It serves Terminals 3, 1, and 2, in that order, making it a suitable choice for commuters from central and northeastern Singapore.
Bus 110: This bus connects Compassvale Interchange to Changi Airport, serving all terminals. Bus 110 runs from Compassvale Bus Interchange to Changi Airport, covering areas like Sengkang. It serves all four terminals, stopping at terminals 3, 1, 2, and 4. This route is particularly useful for those traveling from the Sengkang area.
Bus 858: Operating between Woodlands Interchange and Changi Airport, this bus stops at all terminals. Bus 858 starts at Woodlands Integrated Transport Hub and heads to Changi Airport, with stops in Sembawang, Yishun, and Sengkang. It serves Terminals 3, 1, and 2, providing a direct connection for residents in the northern part of Singapore.

All of these buses stop at the basement bus bays in Terminals 1, 2, and 3. For Terminal 4, the bus stop is located close to parking lot 4B. Bus 858 starts at Woodlands Integrated Transport Hub and heads to Changi Airport, with stops in Sembawang, Yishun, and Sengkang. It serves Terminals 3, 1, and 2, providing a direct connection for residents in the northern part of Singapore.

When taking any of these buses, you can simply inform the driver that you’re going to Singapore international airport, and they’ll let you know when to alight. The bus journey to the airport typically takes about an hour from the city center, depending on your starting point and traffic conditions.

Remember to have the exact fare ready, as bus drivers don’t provide change. Alternatively, you can use an EZ-Link card or other accepted payment methods for a more convenient journey.

Operating hours for buses that go to Changi Airport

For travelers using the Singapore airport bus, here are the operating hours:

Bus 24: This service operates daily from Ang Mo Kio to Changi Airport. The first bus departs from Ang Mo Kio at 5:30 AM, and the last bus leaves at 11:00 PM. From Changi Airport Terminal 2, buses run from 5:50 AM to 12:15 AM on weekdays, 6:10 AM to 12:12 AM on Saturdays, and 6:09 AM to 12:11 AM on Sundays and public holidays.
Bus 27: This bus operates from Hougang Central to Changi Airport. On weekdays, the service starts at 5:10 AM and ends at 11:50 PM. On Saturdays, it runs from 5:15 AM to 11:50 PM, and on Sundays and public holidays, from 5:30 AM to 11:50 PM. From Changi Airport Terminal 2, the buses operate from 5:54 AM to 12:48 AM on weekdays, 5:51 AM to 12:49 AM on Saturdays, and 5:53 AM to 12:42 AM on Sundays and public holidays.
Bus 34: This service runs daily from Punggol to Changi Airport. Buses depart from Punggol from 5:30 AM to 11:45 PM. From Changi Airport Terminal 1, buses operate from 5:54 AM to 12:39 AM on weekdays, 5:55 AM to 12:29 AM on Saturdays, and 6:41 AM to 12:36 AM on Sundays and public holidays.
Bus 53: Operating between Bishan and Changi Airport, this service runs daily. Buses depart from Bishan from 5:30 AM to 11:15 PM. From Changi Airport Terminal 2, the service operates from 5:55 AM to 12:31 AM on weekdays, 6:00 AM to 12:28 AM on Saturdays, and 5:59 AM to 12:22 AM on Sundays and public holidays.
• Bus 110: This bus runs from Compassvale to Changi Airport on a daily basis. The service starts at 5:30 AM and ends at 11:45 PM. It serves all four terminals at Changi Airport.
Bus 858: This service operates from Woodlands to Changi Airport and follows similar timings to other trunk services, generally starting early in the morning and ending around midnight.

These buses provide a convenient and cost-effective way to travel to and from Changi Airport, with frequent services throughout the day. The bus fare from Changi Airport to the city center (e.g., City Hall) is about S$2 per person. If you use an EZ-Link card or other contactless payment methods, the fare is distance-based.

Pros and cons of taking public buses

Due to its affordability and extensive coverage, using the Singapore airport bus to the city and vice versa is a popular choice for many travelers. Here are the pros and cons of using public buses for airport transfers, along with options for tourists:

Pros	Cons
Public buses are one of the cheapest ways to travel to Changi Airport, with fares typically costing around SGD 2 per trip, making it a cost-effective option for budget-conscious travelers.	Buses can be the slowest mode of transport to the airport, especially during peak traffic hours, which may not be ideal for those in a hurry.
Singapore’s public bus network is comprehensive, with several routes connecting Changi Airport to various parts of the city, including neighborhoods, business districts, and tourist spots.	Managing luggage on a public bus can be cumbersome, particularly if you have large or multiple bags.
Air conditioning and comfortable seating on modern buses ensure a comfortable ride.	While buses run frequently, their schedules may not align with very early or late flights, potentially limiting availability for some travelers.

For tourists, the Singapore Tourist Pass offers a convenient way to use public transport, including buses, with unlimited travel for a set number of days. Here are the options:

1 day pass: SGD 17

2-day pass: SGD 24

3-Day Pass: SGD 29

These passes allow unlimited travel on Singapore’s basic bus services, MRT, and LRT trains, making them a wonderful option for tourists who plan to explore the city extensively. Various locations, including Changi Airport, offer the passes for purchase, providing a hassle-free way to manage transport expenses during your stay.

What are the taxi and ride-hailing options to and from Singapore Changi Airport?

Flag-down taxis in Singapore are traditional taxis that you can hail on the street or Changi airport taxi queue at designated taxi stands. The metered taxis determine the fare based on the distance traveled and the time taken. They are widely available and offer a convenient way to travel directly to and from Changi Airport.

The average fare for a flag-down taxi from Changi Airport to the city center typically ranges from SGD 20 to SGD 40, depending on traffic conditions and the time of day. Additional surcharges may apply during peak hours, late at night, or for trips starting from the airport.

At Changi Airport, you can queue for a taxi at designated taxi stands located at each terminal’s arrival levels. The taxi stand for Terminal 1 is located at Arrival Hall, Door 1. In Terminal 2, you can find it at the Arrival Hall, Door 3. The taxi stand for Terminal 3 is located at the Arrival Hall, Door 1, and for Terminal 4, it is also located at the Arrival Hall, Door 1.

Pros and cons of flag-down taxis in Singapore

Pros	Cons
Using flag-down taxis provides convenience, as they are readily available at the airport and can take you directly to your destination without any waiting time for a booking.	The cost can be higher compared to other transport options, especially during peak hours or when surcharges apply.
You can find them on the street driving to and from Changi Airport.	Availability might be limited during peak periods, leading to longer wait times.

Ride-hailing apps are digital platforms that allow you to book a ride using your smartphone. These apps connect passengers with drivers of private vehicles or taxis, offering a convenient and often cost-effective alternative to traditional taxis.

Some popular ride-hailing apps in Singapore include Grab and Gojek. These apps offer a convenient method for booking a ride, tracking the location of your driver, and making electronic payments. your mobile device. For traditional taxis, companies like ComfortDelGro, Trans-Cab, and SMRT Taxis are well-known options.

The average fare for a ride-hailing app from Changi Airport to the city center can range from SGD 35 to SGD 50, similar to flag-down taxis. However, fares can fluctuate based on demand, time of day, and traffic conditions.

Pros	Cons
Ride-hailing apps offer the advantage of upfront pricing, allowing you to know the estimated fare before confirming your ride.	During peak demand, surge pricing can lead to higher fares.
They also provide the convenience of cashless payments and the ability to choose different vehicle types based on your needs.	There may be a waiting period for your ride to arrive, especially during busy times, which is not convenient if you’re in a hurry.

What are the pre-booked private chauffeur services or vehicle rental with driver service options to and from the Singapore airport?

Pre-booked private chauffeur services provide a more personalized travel experience and offer a luxurious alternative for different categories of passengers going to and from the Singapore airport. With professional drivers who know the best routes, you can enjoy a smooth ride without worrying about navigating public transport.

We’ll be exploring the different pre-booked private chauffeur services waiting for your arrival from Singapore Changi Airport.

Airport Transfer Services in Singapore

Singapore airport international transfer services are specialized transportation options designed to connect you between airports and your desired destinations, such as hotels, homes, or other landmarks. These services are particularly beneficial if you’re carrying heavy luggage, as they provide a hassle-free experience without the need to navigate public transport systems.

MySingaporeDriver seems to have some pretty cool perks as they offer premium airport transfer services in Singapore. They assign you a driver ahead of time, so you don’t have to worry about nobody showing up when you land. That’s a big relief, especially after a long flight. But here’s where it gets even better. Do you desire a tour guide to lead you around? They can arrange that. It’s like having a personal assistant for your trip.

They also monitor your flight details, allowing them to make adjustments if you’re running late or early. No more standing around wondering where your ride is. When you arrive, someone will be waiting with your name on a sign. It certainly instills a sense of uniqueness in you.

So, if you want to start or end your trip to Singapore without any transport headaches, MySingaporeDriver seems like a pretty solid choice. It’s all about making your journey smooth and stress-free from the moment you land to the moment you take off again.

Personalised Tour with private car services in Singapore

For travelers arriving at any Changi airport terminal, tours with private car services offer a seamless transition from the airport to your desired destinations. A professional chauffeur will greet you upon arrival, assist with your luggage, and ensure a comfortable ride to your hotel or the start of your Singapore airport tour.

MySingaporeDriver makes this service particularly beneficial for those with limited time in Singapore, as it maximizes your ability to see and do more without the hassle of navigating public transport. Our professional drivers are well-versed in the best routes and can provide insight into local attractions, making your sightseeing experience more enjoyable and efficient. Whether you are in town for a business trip or a quick stopover, MySingaporeDriver is your ultimate guide to expo, ensuring that you make the most of your time in this vibrant city. Let us handle the transportation, so you can focus on making the most of your Singapore experience.

These guys don’t just drive you around. They help you plan your entire day. Are you interested in visiting famous locations such as Gardens by the Bay? Sure thing. But maybe you also want to check out some hidden gems that only locals know about. They can do that too.

They’ve got guides who speak English and Chinese, so language won’t be an issue, and they’re flexible if you want a short tour, a full day, or something in between; just let them know. So, if you want to see Singapore in style, without any stress, and with a local who can show you the real deal, MySingaporeDriver’s personalized Changi airport tour service might be just what you’re looking for.

Corporate Event Ground Transport Services

Corporate Event Ground Transport Services refers to specialized transportation solutions designed to cater to the needs of business travelers and corporate groups. We tailor these services to offer efficient, comfortable, and professional transport from Singapore airport to various city destinations, including hotels, conference centers, and other business venues. MySingaporeDriver specializes in these and other event transportation services.

My SingaporeDriver also has all kinds of vehicles, like executive cars and big buses, so that irrespective of sizes or complexities, they’re readily available for your corporate transportation needs. For those major events you would need to attend while in Singapore, they’ll send an on-site coordinator. This person is like your personal traffic controller, making sure everything runs smoothly. They equally offer 24/7 support. This guarantees they won’t abandon you if a problem arises at night.

So, if you’re planning a corporate event upon arrival in Changi airport and don’t want to deal with the headache of getting people around, MySingaporeDriver’s Corporate Event Ground Transport service might be just what you need.

Executive Car Services

Executive car services in Singapore are premium Changi airport transport options designed to provide a luxurious, comfortable, and efficient travel experience for discerning travelers. These services cater primarily to business executives, VIPs, and high-end leisure travelers who value privacy, comfort, and time efficiency.

MySingaporeDriver offers more than just ordinary cars. We’re talking spacious, luxurious vehicles that’ll make you feel like a VIP. Got a lot of luggage? No problem. These cars have plenty of room for your bags and still leave you space to stretch out. These cars are ideal for extended journeys across Singapore.

And get this: these cars are excellent for working on the go. You have ample space to relax, make calls, or open your laptop, as desired. It’s like a mobile office, but way cooler.

The drivers are professional chauffeurs. They’re always on time, dressed sharply, and know how to give top-notch service. All of MySingaporeDriver’s chauffeurs speak English. They’ve got some serious standards and procedures in place to make sure you get consistently great service and to make your whole trip smooth and stress-free, providing travel guidance from Singapore Airport. So, if you’re looking to travel around Singapore in comfort and style, whether it’s for business or a special occasion, MySingaporeDriver’s executive car service might be just what you need.

Cruise Terminal Transfer Services to Airport

Cruise Terminal Transfer Services are specialized Singapore airport transport options designed to facilitate the seamless movement of passengers from their arrival at Singapore airport and the various cruise terminals in the city. These services cater specifically to travelers who are embarking on or disembarking from cruise ships, ensuring a smooth transition between air travel and cruise experiences.

For passengers arriving at Singapore Changi International airport, these transfer services provide a convenient and efficient way to reach either the Marina Bay Cruise Centre or the International Passenger Terminal.

MySingaporeDriver really stands out in terms of private cruise terminal transport services. They have a whole fleet of premium vehicles, from comfy cars to big buses. So whether you’re traveling solo, with your family, or with your friends, they’ve got you covered with professional chauffeurs who know Singapore like the back of their hands and who speak English, so you don’t have to worry about any language mix-ups.

Hourly Chauffeur Services

Hourly chauffeur services provide a flexible and convenient transportation option for passengers traveling from Changi Singapore airport. With this service, travelers can book a professional chauffeur on an hourly basis, allowing them to go anywhere within the agreed time frame using any of MySingaporeDriver fleet consisting of premium vehicles, guaranteeing consistency and comfort throughout your journey. This is particularly advantageous for those who wish to explore multiple areas or visit long and remote locations where pick-up points may be uncertain.

Unlike typical transfer services, which book a driver for a specific journey from point A to point B, hourly chauffeur services guarantee the driver’s availability and prompt assistance. This means you can enjoy the freedom to change your plans spontaneously, whether you want to visit a new attraction, attend a meeting, or run errands across the city.

MySingaporeDriver provides car rental with drivers in Singapore that stand out due to our strong training programs and standard operating procedures (SOPs) in place, ensuring that all our chauffeurs provide unparalleled service. These chauffeurs are well versed in Singapore’s roads and fluent in English, making communication seamless and straightforward.

This service is particularly well-suited for various travelers, including business professionals shuttling between meetings, tourists eager to explore the city’s attractions, or even photography and film crews capturing the city’s vibrant scenes from their arrivals at Singapore airport. With our hourly chauffeur service, you can enjoy VIP travel without the hassle of waiting for taxis, buses, or ride-hailing options.

Wheelchair-adapted vehicle transport services to and from the airport

Wheelchair Adapted Vehicle Transport Services are specialized transportation solutions designed to cater to individuals with mobility challenges, ensuring they can travel comfortably and safely to and from Changi Airport, Singapore. These services allow wheelchair users to access vehicles specifically designed to meet their needs, ensuring a seamless travel experience.

At MySingaporeDriver, we understand the unique requirements of passengers who rely on wheelchairs. Our transport for wheelchair users in Singapore encompasses airport transfers, hourly bookings, city tours, and even cross-border transport to Malaysia. We prioritize safety, comfort, and accessibility, tailoring every journey to meet the specific needs of wheelchair users and their companions.

One of the standout features of our service is the safety-first approach. We equip our fleet of wheelchair-accessible vehicles with state-of-the-art safety features, such as hydraulic lifts and sturdy ramps, to ensure secure boarding and alighting. We professionally train our experienced drivers to assist wheelchair users, ensuring a smooth and comfortable journey from the moment you arrive at the airport.

If you or a loved one require accessible transportation in Singapore upon arrival at Singapore airport, contact us today to book your wheelchair-adapted vehicle and experience the difference in our premium service. We are committed to making your journey as enjoyable and stress-free as possible, ensuring that everyone has the opportunity to explore Singapore with ease and dignity.

Navigating the Different Terminals in Singapore Changi Airport

Terminals in Changi airport are divided into four, each with its own unique features. Changi Terminal 1 is the oldest but has been beautifully renovated. It’s known for its tropical-themed gardens and the iconic Kinetic Rain art installation. Terminal 2 serves as a hub for numerous international flights.. Airport Terminal 3 is the largest and most modern, housing Singapore Airlines and the famous Butterfly Garden. Terminal 4 is the newest and smallest, designed for a quick and efficient travel experience.

Getting between terminals is pretty easy. If you’re moving between Terminals 1, 2, and 3, you can use the free Skytrain service. It’s fast, frequent, and runs 24/7. For Terminal 4, there’s a free shuttle bus service connecting it to the other terminals. These buses run every few minutes, so you won’t have to wait long.

If you’re arriving and need to get to the city, you’ve got several options. The MRT (Mass Rapid Transit) station is conveniently located between Terminals 2 and 3, and it’s a cost-effective way to get into town. If you prefer a more direct route, there are plenty of taxis available at each terminal. For a bit more luxury, you might want to consider a private car service like MySingaporeDriver. They offer comfortable rides and can be especially helpful if you need wheelchair-accessible transport.

Layout of the Singapore Changi Airport Map and the different terminals

Image of Changi airport map

Singapore Changi Airport consists of four main passenger terminals:

Terminal 1: This is the oldest terminal but has been renovated. It’s known for its tropical-themed gardens and the Kinetic Rain art installation. It’s located at the northern end of the airport.
Terminal 2: This terminal is located at the airport’s eastern end. When fully operational, it serves as a hub for many international flights.
Terminal 3: This is the largest and most modern terminal, located centrally in the airport complex. It’s home to Singapore Airlines and features the famous Butterfly Garden.
Terminal 4: The newest and smallest terminal, designed for efficiency. It’s located to the south, separately from the other three terminals.
Jewel Changi Terminal is a nature-themed retail and entertainment complex connected to Terminal 1 and easily accessible from other terminals.

The Skytrain service connects Terminals 1, 2, and 3 in a roughly linear fashion. Terminal 4 is separate and connected to the other terminals by a free shuttle bus service.

The MRT (Mass Rapid Transit) station is conveniently located between Terminals 2 and 3, providing quick access to public transportation into the city.

Each terminal has its own arrival and departure areas, check-in counters, immigration checkpoints, and baggage claim areas. They also feature a variety of shops, restaurants, and amenities for travelers.

Keep in mind, Changi Airport features clear signage throughout for easy navigation. If you need help, there are information kiosks and friendly staff available to assist you.

Singapore Changi Airport Terminal 1 layout

Singapore Terminal 1 Map

Singapore Terminal 1 Changi Airport features a user-friendly and efficient layout with clear divisions between different areas.

The Arrival Hall is situated on Terminal 1’s ground floor (Level 1). This is where you’ll find the baggage claim area and customs clearance. Once you’ve collected your luggage and cleared customs, you’ll enter the public area of the arrivals section.

The departure hall is located on Level 2. This is where you’ll find the check-in counters and immigration checkpoints for departing passengers. After clearing immigration, you’ll enter the transit area.

The transit area in the Terminal 1 Changi map spans multiple levels and is where you’ll find most of the food and entertainment options. Travelers waiting for their flights can enjoy a variety of dining and shopping experiences spread across Levels 2 and 3.

The public area, accessible to both travelers and non-travelers, is primarily on Levels 1 and 2. This area has some shops and eateries that anyone can access without going through immigration.

For pick-up and drop-off, there are designated areas outside the terminal building on Level 1. You can find taxis and private hire vehicles here, and private cars can pick you up or drop you off.

Access to public transport is conveniently located. Although Terminal 1 lacks its own MRT station, the Skytrain connects it to Terminals 2 and 3. The MRT station, located between Terminals 2 and 3, is accessible by taking the Skytrain to Terminal 3.

Singapore Changi Airport Terminal 2 layout

Singapore Terminal 2 Map

This is the layout of Singapore Changi Airport Terminal 2. The Arrival Hall in Changi Airport Terminal 2 is located on the ground floor (Level 1). This is where you’ll find the baggage claim area and customs clearance. Once you’ve collected your luggage and cleared customs, you’ll enter the public area of the arrivals section.

On Level 2, you’ll find the check-in counters and immigration checkpoints for departing passengers in the departure hall. After clearing immigration, you’ll enter the transit area.

changi-terminal-1-check-in — Source: Squire Merch

The transit area in the Terminal 2 Changi airport map, which is only accessible to passengers who have cleared immigration, spans multiple levels. This area houses most of the food and entertainment options. You’ll find a variety of restaurants, cafes, and shops spread across Levels 2 and 3.

The public area, which is open to both travelers and non-travelers, is mainly on Levels 1 and 2. This area has some shops in Changi Airport Terminal 2 and eateries that anyone can access without going through immigration.

For vehicle pick-up and drop-off, there are designated areas outside the terminal building on Level 1. This is where you’ll find taxis, as well as private cars that can pick up or drop off passengers.

As for public transport access, Terminal 2 is well connected. The MRT station is conveniently located between Terminals 2 and 3, so you have quick access to Singapore’s public transportation system. There’s also a bus stop located near the terminal for those who prefer to travel by bus.

Singapore Changi Airport Terminal 3 layout

Singapore Terminal 3 Changi Map

The layout of Singapore Terminal 3 Changi Airport is known to be spacious and modern, with a well-organized layout.

The Arrival Hall in Terminal 3 is located on the first floor (Level 1), which is where you’ll find the baggage claim area and customs clearance. Once you’ve collected your luggage and cleared customs, you’ll enter the public area of the arrivals section.

The transit area, accessible only to passengers who have cleared immigration, spans multiple levels. Most of the restaurants in Changi Airport Terminal 3 and entertainment options are located in this area, spread across Levels 2 and 3. Terminal 3 is particularly known for its Butterfly Garden, which is a unique feature in the transit area.

The public area, open to both travelers and non-travelers, is mainly on Levels 1 and 2. This area has some shops and eateries that anyone can access without going through immigration.

Terminal 3 Changi has excellent access to public transport. The MRT station is conveniently located between Terminals 2 and 3, providing quick access to Singapore’s public transportation system. There’s also a bus stop located near the terminal for those who prefer to travel by bus.

Singapore Changi Airport Terminal 4 layout.

Singapore Terminal 4 Map

Singapore Changi Airport Terminal 4 is the newest terminal. The Arrival Hall in Terminal 4 is located on the ground floor (Level 1). This is where you’ll find the baggage claim area and customs clearance. After collecting your luggage and clearing customs, you’ll enter the public area of the arrivals section.

The departure hall is also on Level 1, which is different from other terminals. Here, you’ll find the check-in counters and immigration checkpoints for departing passengers. After clearing immigration, you’ll enter the transit area.

The transit area, accessible only to passengers who have cleared immigration, is mainly on Level 2. This area houses most of the food and entertainment options. Terminal 4 is known for its high-tech features and automated processes, which you’ll experience in this area.

The public area, open to both travelers and non-travelers, is primarily on Level 1. Here, you’ll find Changi airport terminal 4 shops and eateries that anyone can access without going through immigration.

Terminal 4 is a bit separate from the other terminals, so it has its own ground transport center. There’s a bus stop located near the terminal for public bus services. While Terminal 4 doesn’t have direct MRT access, there’s a free shuttle bus service that connects it to the other terminals, where you can access the MRT station between Terminals 2 and 3.

Jewel Singapore

Jewel Changi is not actually a terminal but rather a nature-themed retail and entertainment complex that’s connected to Terminal 1’s arrival hall. It’s also easily accessible from the other terminals via pedestrian linkways and the Skytrain.

When you visit Jewel, you’re in for a treat. The centerpiece of this complex is the stunning HSBC Rain Vortex, which is the world’s tallest indoor waterfall at 40 meters high. The Shiseido Forest Valley, a terraced forest setting, surrounds it, creating a lush, green environment right in the heart of the airport.

As for what people can expect, Jewel offers a mix of shopping, dining, and leisure experiences. There are over 280 retail and dining outlets spread across several levels.

For shopping, you’ll find a range of international brands and local favorites. Some examples include Apple, Muji, Uniqlo, and local design store Naiise.

The food options are diverse, catering to all tastes and budgets. You can find everything from fast food chains to fine dining restaurants. Some popular options include Shake Shack, A&W, and local favorites like Jumbo Seafood and Tiger Street Lab.

For relaxation and entertainment, Jewel offers several unique attractions. The Canopy Park, located on the top floor, offers a variety of gardens, walking trails, and play attractions such as the Nets and Hedge Maze. There’s also a prayer room in Jewel Changi, a movie theater and a hotel, YOTELAIR Singapore Changi Airport, for those who need a rest between flights.

The Shiseido Forest Valley is one of the most popular areas for relaxation. With walking trails and plenty of seating areas, it’s a great place to unwind and enjoy the greenery and the sound of the waterfall.

Jewel Changi serves as a destination for both travelers and local residents. It’s open 24/7, making it accessible at any time, whether you’re killing time before a flight, arriving after a long journey, or just visiting for a day out.

Intra Terminal Transportation within Changi Airport

A variety of intra-terminal transportation options at Singapore Changi Airport make navigating easy and ensure a smooth travel experience for passengers.

One of the primary modes of transport is the Skytrain, which connects Terminals 1, 2, and 3. This automated train service operates frequently and is a quick way to move between terminals, making it convenient for passengers with connecting flights or those who want to explore different terminals.

For those traveling, a shuttle bus to Changi airport terminal 4 service is available. This bus runs regularly between Terminal 4 and the other terminals, providing simple access for passengers who need to transfer or visit different parts of the airport.

Additionally, walking routes are well-marked and accessible, allowing passengers to stroll between terminals if they prefer. Travelers can easily navigate the airport on foot thanks to its clear signage and spacious walkways.

Overall, Changi Airport’s intra-terminal transportation options—Skytrain, shuttle buses, and walking routes—ensure that passengers can move efficiently and comfortably throughout the airport, enhancing their overall travel experience.

Skytrain services between Singapore International Terminals

The Skytrain is a free, fully automated train service that connects Terminals 1, 2, and 3 at Changi Airport. It serves as the primary mode of intra-terminal transportation, allowing passengers to move swiftly between these terminals without the need to exit and re-enter through security checkpoints.

Connections:

The Skytrain connects Terminals 1, 2, and 3.

There are two main routes:

Between terminals 1 and 2
Between terminals 2 and 3

Note that the Skytrain network does not connect to Terminal 4. Passengers needing to travel to or from Terminal 4 need to use the free shuttle bus service.

Changi Airport Skytrain Operating Hours and Frequency:

The Skytrain operates 24 hours a day, 7 days a week. Trains run frequently, with wait times typically no longer than a few minutes. During peak hours, trains may arrive as frequently as every 90 seconds.

Changi Airport’s Skytrain enhances the overall passenger experience by facilitating quick and effortless transfers between terminals. It’s particularly useful for transit passengers with connecting flights in different terminals, or for those who wish to explore the various amenities and attractions spread across the three main terminals.

Shuttle bus services betweel Singapore Changi Airport Terminals

A shuttle bus is a free Singapore airport transport service that facilitates movement between the various terminals (T1, T2, T3) and also connects to Terminal 4 (T4). These buses operate within the airport premises and are a convenient option for passengers who need to transfer between terminals or access T4, which is located in a separate area.

Network Served

The shuttle bus network at Changi Airport is primarily focused on:

Inter-terminal transfers: connecting Terminals 1, 2, and 3.
Access to Terminal 4: The only way to reach T4 is by taking the dedicated shuttle bus service.

Operating hours and frequency

Inter-Terminal Shuttle Buses: These typically run 24/7 with a frequency of about 10 minutes.
Terminal 4 Shuttle Buses: These also operate 24/7, with a slightly longer frequency of around 10-20 minutes.

The Skytrain, the airport’s internal train system, does not directly connect Terminal 4 to the other terminals. Therefore, the shuttle bus is the exclusive mode of transport to and from T4.

Walking to different terminals between Changi International Airport (SIN) and expected duration

Walking between the different terminals at Changi International Airport (SIN) is possible, but it can be a bit of a hike, especially if you have luggage. Here are the walking routes and estimated durations for traveling between terminals:

Terminal 1 to Terminal 2: 2.3 miles, 50 minutes
Terminal 1 to Terminal 3: 0.5 miles, 10 minutes
Terminal 1 to Terminal 4: 2.0 miles, 42 minutes
Terminal 2 to Terminal 3: 1.9 miles, 42 minutes
Terminal 2 to Terminal 4: 1.6 miles, 34 minutes
Terminal 3 to Terminal 4: 1.6 miles, 34 minutes

When traversing between the terminals within the Changi Airport land area, be sure to follow the designated walking signs. Changi Airport has clear signage directing passengers to the different terminals. Observe these signs to prevent any confusion.

Consider escalators or travellators. There are many escalators and travellators throughout the airport that can help you move between terminals more quickly. Allow plenty of time. Walking between terminals can take some time, especially if you have luggage. Be sure to allow plenty of time for your journey.

If you are in a hurry or have a lot of luggage, it is always best to take the shuttle bus. The shuttle bus is a free service that runs between all of the terminals at Changi Airport. It is a quick and convenient way to get from one terminal to another.

Singapore Changi Airport Arrival Process and Transportation Process

First-time arrivals at Singapore Changi International Airport can be exhilarating, and the airport strives to streamline the arrival process. Here’s an overview of the arrival and transportation process for first-time visitors.

Arrival procedures

Upon landing at Singapore Airport, you will disembark from your flight and follow the signs to the Arrival Hall. The first step is to clear immigration at the airport, where you will present your passport and any required documentation. After passing through immigration, you will proceed to the baggage claim area to collect your luggage. Once you have your bags, you will go through customs, which is typically a straightforward process.

After clearing customs, you will enter the public area of the Arrival Hall Changi Airport. This is where you can find various amenities, including information counters, currency exchange services, and shops.

Transportation Options

Once you’ve settled in, it’s time to consider how to get to your next destination. Options for Changi airport transportation are as follows:

Public Transport: The MRT (Mass Rapid Transit) station is conveniently located between Terminals 2 and 3. Take the MRT into the city for a cheap and efficient ride. If you’re heading to Terminal 4, you’ll need to take the free shuttle bus service that connects it to the other terminals.
• Taxis: On the ground floor, there are designated taxi stands outside the Arrival Hall. Taxis are readily available and provide a direct and comfortable way to reach your destination. The average fare to the city center typically ranges from SGD 20 to SGD 40, depending on traffic.
• Ride-Hailing Services: Apps like Grab and Gojek allow you to book rides. You can use these services to arrange for a pickup at designated areas outside the terminal.
Private Car Services: If you prefer a more luxurious experience, consider booking an hourly chauffeur or a private car service. Services like MySingaporeDriver provide professional drivers and premium vehicles, allowing you to travel comfortably and at your own pace.

The arrival process at Singapore Changi Airport is designed to be efficient and welcoming. Whether you’re heading into the city or exploring other parts of Singapore, you’ll find that Changi Airport is well-equipped to help you start your journey smoothly.

Landing and Disembarkation at the Singapore Changi Airport

Upon landing and arrival at Singapore Changi airport, the aircraft will taxi to its designated parking location at the terminal. Changi Airport has specific parking areas for each terminal, ensuring that passengers disembark at the correct location based on their airline.

Once the aircraft has parked, passengers will typically use an aerobridge to exit the plane. Aerobridges are covered walkways that connect the aircraft directly to the terminal, allowing for a comfortable and sheltered transition into the airport.

When landing and disembarking at Singapore Changi Airport, here’s what you need to know:

Changi Airport has four main terminals (T1, T2, T3, and T4), each with designated aircraft parking areas. Your flight will typically be parked at a gate in the terminal of the airline you’re traveling with.

Most flights at Changi Airport use aerobridges for passenger disembarkation. These covered walkways connect the aircraft directly to the terminal building, allowing you to walk straight into the airport without exposure to outdoor elements. This makes the process comfortable and convenient, especially in Singapore’s tropical climate.

Changi Airport offers comprehensive support for passengers with reduced mobility. There are wheelchair-accessible vehicles equipped with safety features like hydraulic lifts and sturdy ramps. If you require such assistance, it’s best to inform your airline in advance. Upon arrival, staff will be available to help you disembark and navigate through the airport.

After disembarking, you’ll follow signs to immigration, baggage claim, and customs. The airport is known for its efficiency, so this process is usually smooth and quick.

Immigration process at the Singapore International airport

To successfully clear immigration at Singapore Changi Airport, you’ll need a valid passport with at least 6 months remaining validity, along with an SG Arrival Card submitted online before your arrival. Depending on your nationality and the purpose of your visit, you might also need a Singapore transit visa. Remember, you don’t need a physical copy of the SG Arrival Card at immigration.

The immigration halls are conveniently located on the ground floor near the baggage claim areas in Terminals 1, 2, and 3. However, in Terminal 4, the immigration hall is on the first floor, and you’ll need to go down to the ground floor for baggage claims after clearing immigration.

If you’re eligible, you can advantage of the automated clearance option using the e-Gates. This usually leads to faster clearance compared to the manual counters, especially during peak hours. Eligibility typically includes having an ICAO-compliant passport and enrolling your biometrics upon arrival.

Waiting times at the airport for immigration can vary significantly. During peak arrival and departure times, such as early mornings, evenings, and weekends, be prepared to wait for 15-30 minutes or even longer. However, during off-peak hours, you can usually expect a much quicker process, often taking only 5-10 minutes.

Baggage claim process at the Changi airport of Singapore

Once you’ve cleared immigration at Singapore Changi Airport, the next step is to collect your checked baggage. The baggage claim areas are conveniently located on the ground floor of each terminal, close to the arrival immigration halls. You’ll find clear signage directing you to the baggage claim area for your specific flight.

To locate your designated baggage carousel, look for the information displays in the baggage claim area. These displays will show the flight number and the corresponding carousel number. It’s always a beneficial idea to double-check the information on your baggage tag to ensure you’re waiting at the correct carousel.

If you encounter any issues with your baggage, such as delayed or lost luggage, head to the baggage services or the Singapore airport lost luggage storage counters. Airlines typically staff these counters near the baggage claim areas, ready to assist you with your concerns.

If you need assistance with carrying your luggage, porter services are available at Changi Airport. You can find porters in the baggage claim areas, and they’ll be happy to help you transport your bags to your next destination within the airport or to the ground transportation area.

Customs clearance process in Singapore airport

Customs Singapore Changi Airport designs the clearance process to be simple and efficient. However, it’s crucial to understand the procedures and regulations to ensure a smooth experience. Singapore Customs operates under a red channel/green channel system. If you have nothing to declare, proceed through the Green Channel; if you have any goods to declare or are unsure, choose the Red Channel.

While physical declaration forms are not typically required, be prepared to declare any dutiable or restricted goods verbally or electronically if asked by a customs officer. Dutiable goods include items like alcohol, tobacco products, perfumes, and new items purchased overseas that exceed your duty-free allowance. Certain items are restricted and require permits or are entirely prohibited, such as controlled drugs, firearms, endangered species products, and obscene materials. You can find a comprehensive list of restricted items on the Singapore Customs website.

Singapore has specific duty-free allowances for certain goods. You can bring in 1 liter of spirits, 1 liter of wine, and 1 liter of beer duty-free. For tobacco products, the allowance is 200 cigarettes or 250 grams of tobacco. If you’ve been out of Singapore for less than 48 hours, you can bring in other goods up to S$300, or better, S$600.

Leaving and departing to the Singapore Changi Airport

To simplify the process of leaving and departing from Singapore Changi Airport, we will discuss the optimal time to arrive at the airport to prevent missing your flight. You’ll also learn how to navigate the check-in and security processes smoothly, as well as how to make yourself comfortable upon arrival at Singapore Airport.

When is the best time to leave for the airport?

The best time to leave for the airport depends on several factors, but a favorable rule of thumb is to aim to arrive at the airport 2 hours before your departure time. This allows ample time for check-in, security procedures, and any unexpected delays.

To determine the ideal time to leave for the airport, consider the following:

Departure time at Changi airport: Start with your flight’s departure time and work backwards. For example, if your flight departs at 3:30 PM, you should aim to arrive at the airport by 1:30 PM.
Transport to the Airport: Estimate the time it takes to get there. This depends on the distance and your mode of transportation. For example, if you’re 20 km away from the airport and traveling at an average speed of 40 km/h, it would take about 30 minutes to get there.
Additional Activities: If you plan to use airport lounges or do some shopping, factor in extra time for these activities. For example, if you want to spend 30 minutes in a lounge and 45 minutes shopping, add 75 minutes to your airport arrival time.
Buffer Time: It’s always wise to add some buffer time for unexpected delays like traffic jams or longer-than-usual security lines.

What is the check-in process like at the Singapore airport?

Singapore Changi Airport has designed the check-in process to be efficient and user-friendly. In order to ensure a smooth process, most airline check-in counters open at least two hours before flight departure.

The location of traditional counter check-in counters varies by airline and terminal. For example, Singapore Airlines customers flying to Southeast Asian destinations, Dhaka, Male, Kathmandu, Colombo, Japan (except SQ12), and South Korea should check in at Terminal 2, while flights to other destinations check in at Terminal 3. Required documents typically include a passport and visa (if necessary), and passengers should also check their airline’s specific requirements.

Self-service kiosks are available for many airlines, offering a quicker alternative to counter check-in. These kiosks are located throughout the terminals and are straightforward to use; passengers simply need a machine-readable passport and visa, as well as a confirmed booking. Airlines like Singapore Airlines, Air France, Finnair, KLM, and Emirates offer self-service options at various locations in the airport.

Online check-in at Changi airport and mobile check-in services are offered by many airlines, including Singapore Airlines and Scoot. This allows passengers to check in from 24 hours up to 48 hours before their flight, depending on the airline. For passengers with checked luggage, Changi Airport offers automated bag drop-off counters. After checking in online or at a kiosk, passengers can print their baggage tags at the kiosk, attach them, and use the automated bag drop counters available in selected airports.

For added convenience, Changi Airport provides early check-in services. Some airlines allow passengers to check in up to 48 hours prior to their flight at dedicated common-use early check-in counters in Terminals 2 and 3, as well as an early check-in lounge in Terminal 1. This service is particularly useful for passengers with late-evening flights who need to check out of their hotels in the morning.

What is the Security and Immigration process at the international airport?

Immigration & checkpoints authority of Singapore checkpoints are located after check-in and before entering the transit area. For Terminals 1, 2, and 3, immigration counters are centrally located, while Terminal 4 has its own immigration area. You’ll need to present your passport and boarding pass at these checkpoints. Singapore is progressively implementing passport-less immigration clearance, starting with Singapore residents at Terminal 3 in August 2024. This system uses facial and iris biometrics for a faster clearance process.

Required documents for Singapore immigration include your passport, boarding pass, and any necessary visas. Upon arrival, some travelers might also need to present their SG Arrival Card, which they can complete online.

Automated clearance options are available for eligible travelers. Singapore residents and some foreign nationals can use automated immigration gates, which use biometric data for quick processing. Singapore will expand these automated options to more travelers by 2024.

Security Screening

Security screening takes place at individual boarding gates at Terminals 1, 2, and 3. This implies that once you have cleared immigration, you can freely move around the transit area. until it’s time to board your flight. At Terminal 4, there’s a centralized security screening area immediately after immigration.

During the screening process, you’ll need to place your carry-on bags, electronic devices, and any liquids in trays for X-ray scanning. The airport may request you to remove shoes, belts, or jackets. Changi Airport uses advanced screening technology, so in many cases, you won’t need to remove laptops or tablets from your bag.

To be ready for easy screening, it’s recommended to:

Have your liquids (under 100 ml each) in a clear, resealable plastic bag.
Be ready to remove any large electronic devices if requested.
Empty your pockets of metal objects.
Wear easily removable shoes if you think you might be asked to take them off.

Once you’ve cleared security (which, remember, is at the gate for most terminals), you’ll be in the departure area ready to board your flight. In Terminal 4, after the centralized security screening, you’ll enter a common departures area with access to all gates.

Heading to the departure area and boarding flights

For the Changi airport departure procedure, after clearing immigration and security, you’ll find yourself in the departure area, ready to board your flight. Here’s what you need to know about this final stage of your airport journey:

Locating Your Gate:

Finding your gate is straightforward at Changi Airport. Large information screens throughout the departure area display flight information, including gate numbers. These screens are regularly updated, so it’s a good idea to check them periodically. You can also use the Changi Airport mobile app for real-time gate information.

Estimated walking times to gates vary depending on the terminal and your location. Generally, it’s recommended to allow 10-15 minutes to reach your gate from the central areas of the terminal. However, for some of the furthest gates, it might take up to 20-25 minutes.

Amenities in the Departures Area:

You’ll find a wide variety of dining options, from fast food to fine dining, catering to different tastes and budgets. Shopping enthusiasts can explore numerous retail outlets offering everything from luxury goods to local souvenirs anytime as Changi airport has 24 hours shops operating too.

For relaxation, you’ll find the best airport lounge in Singapore, some operated by airlines and others accessible for a fee. Rest areas with comfortable seating are scattered throughout the terminals.

Entertainment facilities are a highlight of Changi Airport. You will find, movie theaters showing the latest films for free, gardens and nature trails, including the famous Butterfly Garden in Terminal 3, art installations and interactive exhibits, gaming stations and children’s play areas.

Boarding Process:

Collecting your boarding pass is key to a smooth boarding process. Your boarding pass will typically indicate: your gate number, boarding time, seat number and boarding zone or group.

Boarding usually starts about 45 minutes before the scheduled departure time for short-haul flights and up to 75 minutes for long-haul flights. Airport travellers are often boarded in zones or groups to manage the flow of people onto the aircraft.

At Changi Airport, many gates use automated boarding gates. You’ll scan your boarding pass (paper or mobile) and the gate will open, allowing you to proceed to the aircraft.

What are the facilities available at Singapore Changi Airport?

Singapore Airport’s facilities go far beyond the essentials of air travel, offering a comprehensive and often luxurious experience that caters to every aspect of a traveler’s needs and desires. From practical amenities to unique attractions, Changi continues to redefine what an airport can be, making it a destination in its own right.

Essential Passenger Facilities

Check-in and Baggage Services

Changi Airport provides a seamless check-in experience with numerous counters spread across its terminals. For those preferring a quicker process, self-service kiosks are available, allowing passengers to check in and print their boarding passes independently. Baggage drop-off points are conveniently located, streamlining the luggage handling process. For travelers wishing to explore Singapore during long layovers, left luggage storage services are available in all terminals, offering secure storage options.

Immigration and Security

The airport features efficient immigration and checkpoints authority equipped with automated clearance systems for eligible travelers. Immigration checkpoints are usually located after check-in and before entering the transit area for departing passengers and after disembarking and before baggage claim for arriving passengers.

Security screening areas are designed to balance thoroughness with passenger convenience, utilizing advanced technology to minimize wait times. Security screening areas are typically at individual boarding gates in Terminals 1, 2, and 3. It is centralized immediately after immigration in Terminal 4. Customs of Singapore declaration points are clearly marked, ensuring a smooth process for international arrivals. Customs declaration points are generally after baggage claim for arriving passengers.

Transport and Connectivity

Changi’s ground transport center provides easy access to various transportation options, like the public transport, Singapore airport. This includes, taxis, buses, and the MRT (Mass Rapid Transit) system. The inter-terminal Skytrain offers quick and free transfers between terminals, enhancing the airport’s connectivity.

Comfort and Convenience Facilities

Changi Airport boasts an impressive array of lounges catering to different traveler needs. Airline-specific lounges offer exclusive amenities to their premium passengers, while pay-per-use lounges are available for those seeking a more comfortable waiting experience regardless of their ticket class.

Rest and Relaxation Areas

No need looking for where to rest in Changi Airport, as it has free rest areas with comfortable seating are scattered throughout the terminals, providing spaces for travelers to unwind. Snooze lounges offer a more secluded environment for those looking to catch some sleep between flights. In Jewel Changi, sleeping pods in Singapore airport provide a private space for short naps.

Shower and Freshen-up Facilities

Shower facilities are available in various locations across the airport, allowing passengers to refresh after long flights. Spa services offer additional relaxation options for those seeking to pamper themselves during their transit time.

Dining and Shopping Facilities

Singapore airport presents Food and Beverage Outlets, Restaurants and cafes, Food courts, and 24-hour dining options. Foods in Changi Airport is a culinary destination in its own right, featuring a wide range of dining options. From local Singaporean cuisine to international favorites, passengers can find restaurants and cafes to suit every palate. Food courts offer more casual dining experiences, while 24-hour options ensure that late-night travelers can always find a meal.

Retail Shops

Shopping enthusiasts will find plenty to explore at Changi, with an extensive selection of duty-free shops and both local and international brands represented with luggage storage options. Airport Singapore shops retail offerings rival those of many shopping malls, making it a destination for shoppers even among non-travelers.

Entertainment and Leisure Facilities

The airport’s commitment to passenger entertainment is evident in its movie theaters in Terminal 3, which screen the latest films free of charge. Gaming stations provide a fun diversion for both children and adults, offering a variety of video games and interactive experiences.

Nature and Garden Areas

Changi’s gardens and attractions are a unique feature that sets it apart from other airports. The Butterfly Garden in Terminal 3 houses live butterflies in a tropical environment, while the Sunflower Garden offers a peaceful retreat with views of the runway.

Business and Productivity Facilities

For travelers needing to work on the go, Changi provides business centers equipped with meeting rooms and co-working spaces. These facilities offer a professional environment for conducting business or catching up on work between flights.

Connectivity Services

Free Wi-Fi is available throughout the airport, ensuring passengers can stay connected while engaging in things to do at Changi airport like live streaming. Charging stations for electronic devices are plentiful, and postal services are available for those needing to send last-minute items.

Special Needs and Accessibility Facilities

Changi Airport is committed to being accessible to all travelers. Wheelchair services and special assistance counters are available for passengers with reduced mobility. Family-friendly facilities include baby care rooms and children’s play areas, making airport travel with young ones more manageable. Prayer rooms cater to the spiritual needs of travelers of various faiths.

Health and Wellness Facilities

The airport houses 24-hour medical centers and pharmacies, ensuring that health concerns can be addressed at any time. For those looking to maintain their fitness routines, some areas of the airport offer gym equipment, yoga rooms, and rest areas in Changi airport.

Unique Changi Experiences

Jewel Changi, a nature-themed entertainment and retail complex, is a highlight of the airport experience. Its centerpiece, the HSBC Rain Vortex, is the world’s tallest indoor waterfall. The Canopy Park offers various attractions and gardens, making it a destination in itself.

Throughout the terminals, passengers can enjoy various art installations and museums, including the kinetic Rain sculpture in Changi Airport Terminal 1 and the Social Tree, an interactive installation allowing travelers to leave their mark on the airport.

Seasonal and Special Event Facilities

Changi Airport regularly hosts pop-up events and displays, particularly during festive seasons. These special events add an element of surprise and delight to the travel experience, showcasing Singaporean culture and international celebrations.

Facilities at Changi Airport play a crucial role in its high rankings among global airports and significantly enhance the passenger experience. From essential services to unique attractions, the Airport offers a wide array of amenities designed to make travel comfortable, efficient, and enjoyable.

What are the things to do at the Singapore Airport?

If you’re looking for how to explore Singapore airport, here’s a list of things to do at Singapore Changi Airport:

Entertainment

The movie theatre in Terminal 3 of Singapore Changi Airport offers a unique and enjoyable experience for travelers looking to unwind before their flights. The movie theatre is conveniently located in Changi Terminal 3, near the transit area, Departure Transit Hall North (near the Ambassador Transit Lounge) making it easily accessible for passengers who have cleared immigration and security.

The theatre features comfortable seating and screens a selection of the latest films, providing a great way to relax and pass the time. The environment is designed to be cozy and inviting, allowing travelers to enjoy a cinematic experience without leaving the airport.

The movie theatre operates 24 hours a day and is free for all travelers who are in the transit area, making it an excellent option for those looking to enjoy entertainment without any additional expenses.

Other entertainment/relaxation options and attractions include;

Changi Experience Studio: An immersive, high-tech attraction offering insights into airport operations through interactive games and displays. It is located in Jewel Changi Airport, Level 4 and opens daily 11am-9pm, allowing ticketed entry.
HSBC Rain Vortex: The world’s tallest indoor waterfall, featuring a spectacular light and sound show in the evenings. It is located in Jewel Changi Airport and opens 24/7. It is free to view.
Butterfly Garden: A tropical oasis housing over 1,000 butterflies, complete with a 6-meter grotto waterfall. It is located in Terminal 3, Transit Area and opens 24/7 with free entry.
Canopy Park: A sprawling recreational area with walking trails, gardens, and play attractions like net walks and mazes. It is located in Jewel Changi Airport, Level 5. It opens daily 10am-10pm with ticketed entry.
Changi Lounge: A premium lounge offering comfortable seating, showers, light refreshments, and a quiet space to work or relax. It is located in Jewel Changi Airport, Level 1 and opens 24/7. It’s a pay-per-use lounge.
Snooze Lounges: Free rest areas featuring reclining chairs in a dimly lit, quiet environment perfect for napping. Located in all terminals, free to use and opens 24/7.
Swimming Pool: A rooftop pool with jacuzzi and poolside bar, offering views of the runway for a unique airport experience. It is located in Terminal 1, Aerotel Airport Transit Hotel and opens daily from 6am-12am, fee applies.

What are the best foods and things to eat at Changi Airport?

Here’s a list of some of the best food outlets at Changi Airport:

Penang Culture. Serves authentic Penang cuisine. It is located at Terminal 1, Level 3 Viewing Mall Central and opens 24 hours.
Woke Ramen: Offers halal-certified wok hei ramen. Located at Terminal 1, Level 3 Viewing Mall Central and opens 24 hours.
Straits Food Village: Food court with various local and international options. Located at Terminal 2, Level 3 Departure Lounge and opens 24 hours.
AJI ICHI Sushi Bar: Japanese cuisine specializing in sushi. Located at Terminal 4, Level 2 Departure/Check-in Hall Mezzanine and opens from 11:30 AM – 10 PM daily.
Curry Times: Specializes in Singaporean-style curry dishes. Located at Terminal 3, Basement 2 and opens from 8 AM – 10 PM daily.
Old Chang Kee: Famous for local snacks like curry puffs. Located at Terminal 4, Level 2 Departure/Transit Lounge North and opens from 8 AM – 8 PM daily.
NamNam: A Vietnamese cuisine serving good food at Changi airport and located at Terminal 3 Departure Hall and opens 24 hours
XW Western Grill: A Western cuisine, located at Terminal 2, Level 3 Viewing Mall South and opens from 11:30 AM – 10 PM daily.

These outlets offer a variety of cuisines, from local Singaporean favorites to international options, catering to different tastes and budgets.

What are the hotels located in the airport of singapore?

For first-time visitors to Singapore Changi Airport, here’s a list of Singapore hotels located within the airport premises and operates for 24 hours:

Aerotel Singapore Transit Hotel. Located in Terminal 1, Level 3, Departure Transit Hall (above Gate D41). Rates start from around SGD 55 for a 6-hour block.
Ambassador Transit Hotel (Terminal 2). Located in Terminal 2, Level 3, Departure Transit Hall South. Rates start from about SGD 90 for a 6-hour block.
Ambassador Transit Hotel (Terminal 3). Located in Terminal 3, Level 3, Departure Transit Hall (next to the Movie Theatre). Rates start from about SGD 90 for a 6-hour block.
YOTELAIR Singapore Changi Airport. Located in Jewel Changi Airport, Level 4. Rates start from around SGD 140 per night.
Crowne Plaza Changi Airport. Located at Terminal 3, connected to the airport via a covered walkway. Rates start from about SGD 250 per night.

Hotels inside Changi airport offer convenient options for travelers with long layovers or early morning flights. The transit hotels (Aerotel and Ambassador) are located within the transit areas, meaning you don’t need to clear immigration to access them. YOTELAIR and Crowne Plaza are located landside, accessible to both transit passengers and those entering Singapore.

What are the future developments for the Singapore Changi Airport?

Singapore Changi Airport is set to undergo significant future developments, primarily centered around the construction of Terminal 5 (T5). The construction of T5 is expected to commence in the first half of 2025, with the terminal being built on a substantial 1,080-hectare greenfield site located to the east of the existing airport. Once completed, T5 will have the capacity to handle up to 50 million passengers annually in its initial phase, ultimately increasing Changi Airport’s total capacity to 135 million passengers per year. The terminal is anticipated to be operational around the mid-2030s.

T5 will feature a variety of sustainable design elements, including solar panels and smart building management systems. It will also implement district cooling and thermal energy storage systems aimed at reducing carbon emissions. Furthermore, T5 will be designed to accommodate alternative fuels like sustainable aviation fuel and will have a flexible layout that allows it to operate as smaller sub-terminals when necessary—a lesson learned from the COVID-19 pandemic. Enhanced passenger experience will be prioritized with contactless systems at touchpoints and improved ventilation systems.

In addition to T5, there are other key developments planned for Changi Airport. The existing third runway is being extended from 2.75 km to 4 km, allowing it to accommodate larger aircraft and serve both military and civilian purposes. An extensive underground tunnel network of 18 kilometers will connect T5 with existing terminals for efficient movement of baggage, passengers, and vehicles.

The Changi East Industrial Zone is also being developed to expand cargo facilities, increasing handling capabilities from 3 million tonnes to 5.4 million tonnes per annum. Additionally, the airport plans to establish a Smart Air Cargo Hub that incorporates data and technology focusing on automation to improve efficiency.

Transportation links will be enhanced with T5 connected by an extension of the Thomson-East Coast MRT line, along with provisions for a potential extension of the Cross Island MRT line.

These future developments reflect Singapore Changi Airport’s commitment to innovation and sustainability, ensuring it remains a leading global air hub while enhancing the overall travel experience for passengers.

Conclusion

Singapore Changi Airport stands as a testament to innovation, efficiency, and world-class service in the realm of international air travel. From its strategic location just 20 kilometers northeast of Singapore’s city center to its four state-of-the-art terminals and the iconic Jewel Changi Airport complex, every aspect of Changi is designed with the traveler’s comfort and convenience in mind.

The airport’s seamless connectivity, both internally through its Skytrain and shuttle services, and externally via various transportation options including the MRT, buses, taxis, and private car services like MySingaporeDriver, ensures that getting to and from the airport is as smooth as possible.

The airport’s efficient processes, from check-in to immigration and security, reflect Singapore’s commitment to leveraging technology and innovation to enhance the travel experience. Whether you’re using the traditional counter services, self-service kiosks, or online check-in options, Changi Airport caters to all preferences, ensuring a hassle-free start or end to your journey.

Beyond the essential travel functions, Changi Airport truly shines in its array of amenities and attractions. From the butterfly garden and movie theaters to the wide range of shopping and dining options, the airport offers something for everyone. The lounges and rest areas provide havens of tranquility amidst the bustle of international travel, while unique features like the rooftop swimming pool and the HSBC Rain Vortex in Jewel Changi Airport create memorable experiences for travelers.

Looking to the future, Changi Airport continues to evolve with plans for Terminal 5 and other developments, demonstrating its commitment to maintaining its position as a leading global air hub. This forward-thinking approach ensures that Changi will continue to meet and exceed the expectations of travelers for years to come.

In essence, Singapore Changi Airport embodies the spirit of Singapore itself – efficient, innovative, and welcoming. It’s a place where the journey is as enjoyable as the destination, offering a glimpse into the culture and hospitality of Singapore from the moment you arrive. Whether you’re a first-time visitor or a seasoned traveler, Changi Airport promises an experience that goes beyond the ordinary, making it a pivotal part of any trip to or through Singapore.

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